If you are experiencing suction issues with your Powerblow, please first ensure that the device has been assembled correctly according to the user manual, as incorrect assembly can lead to air escaping from the stroker. If the problem persists, we re
If you encounter technical issues with your Kiiroo product, please do not hesitate to contact our customer service for assistance. Describe the issue in detail so that we can advise you accordingly and help resolve any technical problems you may be f
If your device is not charging or displaying any LED lights, please follow these troubleshooting steps first:. If the issue persist, please contact our Support Team and provide us with a short video to help us verify the defect:. We require this info
To connect your device with compatible websites or apps, please follow these instructions:. Please note that content and compatibility may vary across different platforms and devices.
If your device shows any mechanical issues, please take the following steps:. This information helps us verify the defect and provide appropriate assistance. We may request more information or offer a replacement based on the evidence provided.
To reset or adjust the settings on your device using the FeelConnect app, please follow the instructions below:. If you need additional assistance or have further inquiries, please do not hesitate to contact us.
Firstly we would recommend checking the to see if there is anything inside the guiding axles that might be mechanically blocking the mechanism from moving up and down. Please DON'T disassemble the device. Following this try to gently push the mechani