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Kiiroo

<p>If your device is not charging or displaying any LED lights, please ensure that the USB-C jack is inserted correctly; a click should be heard when properly engaged. If issues persist, follow these troubleshooting steps:</p><ul><li>Try different wall sockets, as this resolves many customers&apos; charging issues.</li><li>Charge the device using a different USB cable and adapter.</li><li>Attach the device to a visibly working charger and capture a video showing the lack of charging LED indicators.</li><li>Disconnect the power source and attempt to turn on the device to demonstrate the issue in detail.</li><li>Only the device and its LED indicator should be visible in the video.</li><li>If the video file is too large for email, send a link for us to view it.</li></ul><p>We require this information to verify if the device takes charge to begin with, and will provide further assistance based on the provided evidence.</p>

If your device is not charging or displaying any LED lights, please ensure that the USB-C jack is inserted correctly; a click should be heard when properly engaged. If issues persist, follow these troubleshooting steps:. We require this information t

Why is my device not charging and how can I troubleshoot it?

Troubleshooting

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Why is my device not charging and how can I troubleshoot it?Updated 8 months ago