We respond to all enquiries as quickly as possible, between 2-3 working days. However, this can take longer during busier periods. Rest assured, your pleasure is our priority.

Kiiroo

<p>If you are not receiving updates on your order&apos;s shipping status, we apologize for any inconvenience. Our customer service team will contact our Warehouse Team to check the status and verify it with the carrier. If it is necessary, we will be happy to reship the order to you. Please confirm if the replacement can be shipped to the original address. We will update you as soon as we have further feedback.</p>

If you are not receiving updates on your order's shipping status, we apologize for any inconvenience. Our customer service team will contact our Warehouse Team to check the status and verify it with the carrier. If it is necessary, we will be happy t

What should I do if there is a delay in receiving updates on my order's shipping status?

Order Management

Shipping-Cancellations & Returns-Warranty

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Will Kiiroo consider customer suggestions for new products?

What should I do if there is a delay in receiving updates on my order's shipping status?Updated 7 months ago