We respond to all enquiries as quickly as possible, between 2-3 working days. However, this can take longer during busier periods. Rest assured, your pleasure is our priority.

Kiiroo

<p>If your items are damaged during transit, you can file a claim with Route (if you purchased it with your order) by following this link: <a href="Claims%20Route">Claims Route</a>. Remember to include pictures of both the damaged item and packaging. It is essential to file the claim within the specified date range from the delivery date. Additionally, please share photos of the damaged package and products with us so we can report the case to our Warehouse Team and inform the carrier accordingly.</p>

If your items are damaged during transit, you can file a claim with Route (if you purchased it with your order) by following this link: Claims Route. Remember to include pictures of both the damaged item and packaging. It is essential to file the cla

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What should I do if my package arrives damaged?Updated 5 hours ago