We respond to all enquiries as quickly as possible, between 2-3 working days. However, this can take longer during busier periods. Rest assured, your pleasure is our priority.

Kiiroo

<p>Our Cancellation Policy allows for contacting us within one hour to cancel an order and receive a full refund. If the order has already shipped, the cancellation is not possible. If you wish to return the product after shipping, you may reject the parcel upon delivery or return it unopened and unused to our warehouse within a specified timeframe. Upon receipt and inspection, we will process your refund minus any applicable fees such as the return shipping cost. For further guidance, contact our customer service team.</p>

Our Cancellation Policy allows for contacting us within one hour to cancel an order and receive a full refund. If the order has already shipped, the cancellation is not possible. If you wish to return the product after shipping, you may reject the pa

What is the cancellation policy for orders and how can it be processed?

Order Management

Shipping-Cancellations & Returns-Warranty

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What is the cancellation policy for orders and how can it be processed?Updated 7 months ago