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Can I redirect my order to a DHL pickup station if I'm not home during delivery time?Updated 10 months ago

Unfortunately, once an order is labelled and shipped, we are unable to amend the delivery address or redirect it to a DHL pickup station. If you expect that you won't be home to receive your order, we encourage you to contact the carrier directly and attempt to redirect the package to a pickup location convenient for you. For future orders, please make sure to specify your preferred delivery options prior to shipment.

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