Website questions
I cannot check out my cart
If you're unable to check out your cart, it's likely due to a few common issues. Firstly we would recommend to try clearing your browser's cache and cookies, or switching to a different browser or device. In some cases, there might also be an issue w
My card is being declined
Some common reasons your card might be declined include:. If you are unable to complete the payment using your card, we would recommend to reach out to the card issuer for assistance and in case you encounter any technical issues with our website, pl
I want to help test and review Kiiroo products
If you're interested in becoming part of our authentic community — passionate about our brand and eager to showcase the innovative products and services we’ve created — we encourage you to reach out to our Influencer Team directly via the link below:
Do you offer a discount for first orders?
Yes, we offer a special percentage off discount on your first order when you subscribe to our newsletter. This can be a great way to save on your initial purchase while enjoying our products. Sign up today to receive details about this offer.